Service Industry

A lot of talk has been going on about the service industry in Singapore. Greet, Smile, Thanks (GST) is what they say. As a customer, i dun really expect too much. Just be normal. Anyway i went to have dinner at the Subway outlet in NUS today and boy was it crowded. From experience, whenever a store's business does too well, the staff tends to get arrogant, and this is no exception. The Subway staff was pretty rude to me. i dun wish to go into details, but basically i feel like just another order to being cleared off as soon as possible. Wonder if anyone feels the same.